Frequently Asked Questions

Maxiam Capital is a U.S.-based investment advisory firm specializing in private wealth management. The firm focuses on financial planning, portfolio management, and personalized wealth strategies.

Private wealth management is a comprehensive blend of financial planning, retirement planning, estate planning, income tax planning, and investment management combined into a personalized framework with the primary objective of helping clients achieve their financial and life goals.

Yes, as a fiduciary, we are committed to providing unbiased financial advice and will always put your interests first.

Maxiam Capital serves clients with a minimum of $500,000 or more in investable assets.

Maxiam Capital is a fee-only wealth management firm.

Our fee structure is simple and transparent. It is calculated as a percentage of the assets we manage for you. This keeps our interests aligned with yours as we mutually benefit when account values rise. We do not charge our clients any commissions or receive third-party referral fees.

Maxiam Capital’s Tiered Fee Schedule (Assets Under Management):

• 1.15% billed annually on amounts less than or equal to $1 million;
• 1.00% billed annually on additional amounts over $1 million and less than or equal to $10 million; and
• 0.85% billed annually on additional amounts over $10 million

Monday – Friday

8:00 a.m. – 5:00 p.m. PST

Please note, hours may vary during holidays.

Maxiam Capital manages all its clients’ assets in a discretionary manner. Discretionary accounts allow a portfolio manager to implement investment decisions within a client’s account without the need for the client’s consent for each trade.

In contrast, non-discretionary accounts do not allow a portfolio manager to have discretion or direct control over the client’s investment portfolio.

In our view, one of the most significant disadvantages of a non-discretionary account is your advisor’s inability to respond quickly when an investment opportunity arises. For instance, many advisors work with multiple clients, and the lag time associated with getting everyone’s consent may result in nonoptimal outcomes for each client.

Maxiam Capital does not hold custody of our clients’ assets. In our view, this eliminates a conflict of interest in the Advisor-Client relationship.

Maxiam Capital has chosen to work with Charles Schwab as its primary custodian. Schwab is a leading financial institution that provides our clients with exceptional custody services with some of the lowest fees in the industry.

Yes, you may withdraw your money at any time. If cash needs to be raised, trade settlement times may need to be factored in.

Opening an account generally takes about 12-24 hours to process.

If you’re transferring funds from another financial institution, funding your account may take five to fourteen business days, depending on how fast the contra firm can process your transfer request.

You can view your account by accessing your Private Client Portal or by visiting Login | Charles Schwab to access your account.

A financial plan helps you identify, organize, and prioritize your financial goals to help you create a roadmap for achieving them.

At a minimum, we recommend meeting for quarterly calls and an in-depth annual review.

Your Private Client Portal will serve as a personal financial dashboard allowing you to monitor your accounts, stay organized, and view your entire financial picture in one place.

We take your data privacy very seriously and have chosen to work with eMoney Advisor, a leading enterprise solutions provider in the financial industry. Serviced by eMoney Advisor, your client portal utilizes advanced security features and protocols to keep your data safe, private, and secure 24/7.

Comprehensive security measures include password protection, Secure Socket Layer encryption, firewalls, intrusion detection, audits, inspections, and more.

With each measure in place, you can be confident that your important information is safe and secure.

Password Protection

You have a unique username and password, ensuring that only you can access your information. Submitting incorrect login credentials three consecutive times will lock your account for 10 minutes. This is to block any manual or programmed hacking attempts. In most cases, we have no access to your username or password. However, if you decide to provide us with this information, we will never share your username and password over the phone or send it to an email address not pre-registered with your account.

Highest Encryption

Our system uses a 256-bit Secure Socket Layer to scramble your data, further preventing access to unauthorized users. This is the highest level of encryption currently available and twice the standard followed by many financial institutions, including banks.

Routine Security Testing

Third-party security auditors and software, including TraceSecurity, Tenable Security, and White Hat Security, are employed to identify vulnerabilities and assist us with remediation efforts.

2-Factor Authentication

Your client portal account uses 2-Factor Authentication (2FA), a complete fraud detection platform that uses a dynamic risk- and rules-based approach to identify high-risk behaviors and initiate an additional layer of security. With 2FA, you are sent a verification code to your mobile phone, which you must input along with your username and password to access your client portal. This additional layer of protection safeguards your sensitive financial data and strengthens the security of your account by requiring two methods of verifying your identity.

Non-Transactional

Unlike online banking, trading, or shopping websites, your money cannot be moved, withdrawn, or accessed on your client portal.

The Chartered Special Needs Consultant (ChSNC®) designation offered by the American College of Financial Services equips financial services professionals with the specialized skills required to help special needs families plan for the future. ChSNC® designees are trained to navigate the unique considerations of estate planning, special needs trusts, tax deductions, healthcare issues, Medicaid complexities, and emotional aspects of providing for a loved one with a disability, making them the only credential in the financial industry designed to provide special needs families with an advisor competent to address their unique concerns.

While similarities may overlap, planning for families with a child or family member with a disability requires a specialized framework to address the additional needs and challenges within the plan. Without expert planning, a traditional financial plan may inadvertently expose a family with special needs to potential risks and financial pitfalls.

To learn more about our services in special needs financial planning, please get in touch with us by scheduling an introduction call, emailing us at contact@maxiam.com, or calling to speak with a member of our team at (888) 958-3566.

We understand that life can grab hold of you. Before you know it, another day, week, or month has passed. You may also be in the process of gathering as much information as you can to make the most informed decision for yourself and your family.

Either way, you’ve taken an important step. We’ll help answer any questions you may have and share how we help families with special needs financial planning.

A special needs trust is an important legal tool within a special needs plan. It protects a person with a disability by maintaining their eligibility for public benefits. Therefore, ensuring a special needs trust is funded and managed correctly is critical.

We’ll help you identify special needs planning strategies to maximize the resources within your plan.

Yes. Maxiam Capital works with attorneys, trustees, and other qualified service professionals to meet the fiduciary goals and objectives of the beneficiary.

The answer to this question may differ for each individual. However, some common reasons shared by our clients include:

• To help remove the uncertainty in retirement planning
• To make well-informed financial decisions and successfully achieve your financial objectives
• To be able to spend your time focusing on what matters most to you
• To protect your family’s interests
• To help ensure your legacy
• For peace of mind

Maxiam Capital has adopted a hybrid remote/office model. Accordingly, our meetings are held via phone, video chat, or in person.

We’ve found that many of our clients prefer to get time back in their day by connecting via phone call or video chat. We also have clients that like to meet for a handshake.

The annual AUM* fee associated with your account is calculated quarterly and deducted from your account at the end of each quarter.

*AUM = Assets Under Management

Absolutely! Please don’t hesitate to contact us with any questions, and we’ll help answer them. You can reach a member of our team by calling us at (888) 958-3566, scheduling an introduction call, or emailing us at contact@maxiam.com.